FAQ's

Our jewelry is exclusively sterling silver. Genuine silver jewelery weighing more than 8 grams must always be provided with a hallmark in the Netherlands. All our jewelry, if heavier than 8 grams, is therefore also provided with a hallmark. More information on this subject can be found here.

Yes, all specified lengths are measured including the lock.

Yes, you can pay in 3 installments with Klarna. For more information about this subject take a look here!

After you have entered your details, Klarna will perform a credit check. You may not be able to pay afterwards for several reasons. For more information about this subject you can take a look here. For the exact reasons, you can contact Klarna customerservice.

Always make sure that you fill in all the correct information during your application. So, fill in your full name, official residential address and your correct date of birth, phone number and email address. For example, do not use a fake phone number, incorrect date of birth or someone else's home address. There is a good chance that your application will be rejected.

Of course! Look here for our DIY tips.

Unfortunately, we do not accept gift cards at the moment.

The shipping costs within the Netherlands are free for orders above €50. For orders under €50, we charge €4.95 shipping costs.

We charge €10 shipping costs for orders under €100 to other countries within the EU. Orders above €100 are shipped for free. More information can be found here. All orders are sent with a track & trace code and are therefore traceable.